Creamy Thai Tom Yum | Chef's Special

Next-day ordering. Everything is prepared fresh for the next day or later. Choose delivery or self collection, your date and your time slot in the cart.

Delivery: $16 islandwide, minimum order $50. Order by 3pm for next-day delivery. Slots run 11am–8pm.

Self collection (free): minimum order $29. Order by 8pm for next-day collection at Guoco Tower, One Raffles Place or Tampines MRT.

Best enjoyed within 2 hours of delivery or collection.

REFUND POLICY

• Customers are strongly encouraged to check the details of their order such as the date & time of delivery, all contact information as well as the accuracy of the ordered items before sending in the much appreciated payment. A $20.00 admin fee will apply to any amendments to such information.
• Souperstar is only responsible for executing orders based on the accuracy of details received, and for orders which were accepted and confirmed by both the customer and Souperstar.
• Amendment - In the event of amendments made within three or less number working days to the fulfilment date. An admin fee of $20.00 is chargeable for any changes made each time with reference to the last updated order.
• Cancellation - In the event of a cancellation made more than three working days to the fulfilment date. A 25% forfeiture on the paid original amount and an admin fee of $20.00 is chargeable. Customer will receive a 75% refund on the paid original amount by the original mode of payment. For credit terms / e-invoice customers, 25% of the invoice value and admin fee of $20 is chargeable.
• Cancellation - In the event of a cancellation made within two - three working days to the fulfilment date. A 50% forfeiture on the paid original amount and an admin fee of $20.00 is chargeable. Customer will receive a 50% refund on the paid original amount by the original mode of payment. For credit terms / e-invoice customers, 50% of the invoice value and admin fee of $20 is chargeable.
• Cancellation - In the event of a cancellation made within 24 hours prior to event date, a 100% forfeiture on the paid original amount is chargeable. No refunds will be made to the customer. For credit terms / e-invoice customers, 100% of the invoice value is chargeable.
• If cancellation is made after order is dispatched, customers will be required to pay the FULL amount of the order and there shall be no refund of any payment received.
• In the event that any delivery is unable to be fulfilled at the specified address given by the customer due to any reason (e.g. unable to contact customer or the assigned receiver, no show, no entry to premise etc), the assigned delivery personnel will wait for a maximum of ten minutes at the location and try to contact the customer before he/she understandably have to leave in order to fulfill other deliveries on time. Extra cost will be incurred and paid in cash directly to the delivery driver for the extra trip back. In all the said situations, all delivery orders have to abide to food safety standards and be disposed with understandably, no compensation or refund to the customer.
• In the event that customers who have opted but have failed to pick up their orders from Souperstar by the closing time we reserve the right to understandably dispose any unclaimed orders with no compensation to the customer. As such, no compensation or refund will be made for all no-show incidents.

 *Applicable to all orders paid using a credit card, credit terms, or e-invoices.