Shipping policy
Delivery & Self Collection
Next-day ordering
All orders are prepared fresh for the next day or later. Order by 3pm for next-day delivery, or by 8pm for next-day self collection. Choose delivery or self collection, your date and your time in the cart before checking out.
Delivery
- $16 per delivery address, islandwide.
- Minimum order $50 for delivery.
- Delivery time slots run from 11:00am to 8:00pm in 1.5-hour windows.
- We don't deliver to some restricted areas (for example Sentosa, Jurong Island, Tuas South and airport cargo areas). If your postal code is outside our delivery area, checkout will let you know.
- Please make sure someone is available to receive the order during your chosen slot. Food left unattended at your request is at your own risk.
- If a delivery is unsuccessful because no one is available to receive it or the address given is incorrect, a $15 redelivery fee applies.
Self collection (free)
- Minimum order $29 for self collection.
- Guoco Tower — 7 Wallich Street #B2-31, S078884. Weekdays 10:30am–8:00pm, weekends 10:30am–7:30pm.
- One Raffles Place — 1 Raffles Place #B1-11, S048616. Monday to Friday 10:00am–7:30pm (closed weekends and public holidays).
- Tampines MRT — 20 Tampines Central 1 #01-07, S529538. Daily 10:00am–9:00pm.
- Some items are only available at certain outlets; the cart will show which outlets can prepare your order.
Food safety
Our food is best enjoyed within 2 hours of delivery or collection.
Questions
Email info@souperstar.com.sg.